Privacy Policy

Darwish Gems & Jewelry — Last updated: 29.01.2026

At Darwish Gems & Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase from our store.

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1) Information We Collect

We may collect the following information when you use our website:

• Personal Information: name, email address, phone number, billing and shipping address.
• Order Information: items purchased, order history, delivery details, and support requests.
• Payment Information: payments are processed through secure third-party gateways; we do not store full card details.
• Technical Data: IP address, browser type, device information, pages visited, and approximate location (city/country).

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2) How We Use Your Information

• To process orders, confirm payments, and deliver products.
• To communicate with you about orders, returns, refunds, and customer support.
• To improve website experience, performance, and security.
• To prevent fraud, misuse, and unauthorized activity.
• To send promotional updates (only if you choose to receive them).

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3) Sharing Your Information

We do not sell or rent your personal information. We may share limited data only when necessary with:

• Shipping & logistics partners for delivering your order.
• Payment processors to securely complete transactions.
• Service providers who help operate and maintain our website (hosting, analytics, security).
• Legal authorities if required by law or to protect our rights and users.

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4) Cookies & Tracking

We use cookies to enhance your experience (such as remembering cart items, preferences, and measuring site traffic). You may disable cookies in your browser settings; however, some site features may not work properly.

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5) Data Security

We use reasonable administrative and technical safeguards to protect your information. Despite these measures, no website or online transmission is completely secure, so we cannot guarantee absolute security.

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6) Your Rights & Choices

• You can request access, correction, or deletion of your personal information.
• You can opt out of promotional emails at any time using the unsubscribe link.
• You may request a copy of the data we hold about you (where applicable).

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7) Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites before providing any information.

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8) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

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9) Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.

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10) Contact Us

By using our website, you consent to this Privacy Policy.