Refund and Returns Policy

Refund & Return Policy

Last updated: 29.01.2026

We want you to shop with confidence. Please read our refund and return policy carefully to understand your rights and responsibilities.


Return Policy (7 Days)

Eligibility

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Order invoice or proof of purchase is required.

Return Process

  1. Email us with your order number and reason for return.
  2. We will provide return instructions.
  3. Pack the item securely to avoid damage.

Inspection

All returned items are inspected upon arrival. Items showing signs of use, damage, or missing packaging may not be accepted.

Non-Returnable Items

  • Custom or personalized jewelry

Refund Policy (14 Days)

Eligibility

  • Refund requests must be made within 14 days of delivery.
  • Items must meet return condition requirements.

Refund Exclusions

  • Customized or engraved items
  • Sale or clearance items
  • Items damaged due to misuse

Refund Processing

  • Approved refunds are processed within 7 business days.
  • Refunds are issued to the original payment method.
  • Bank processing may take 7–10 business days.
  • Original shipping fees are non-refundable.

Exchanges

If you receive an incorrect or defective item, please contact us within 7 days with photos for a replacement.


Contact Us

Email: info@yourdomain.com

Phone: +92 3XX XXX XXXX

Address: Your Business Address

By placing an order, you agree to this Refund & Return Policy.

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