Refund & Return Policy
Last updated: 29.01.2026
We want you to shop with confidence. Please read our refund and return policy carefully to understand your rights and responsibilities.
Return Policy (7 Days)
Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Order invoice or proof of purchase is required.
Return Process
- Email us with your order number and reason for return.
- We will provide return instructions.
- Pack the item securely to avoid damage.
Inspection
All returned items are inspected upon arrival. Items showing signs of use, damage, or missing packaging may not be accepted.
Non-Returnable Items
- Custom or personalized jewelry
Refund Policy (14 Days)
Eligibility
- Refund requests must be made within 14 days of delivery.
- Items must meet return condition requirements.
Refund Exclusions
- Customized or engraved items
- Sale or clearance items
- Items damaged due to misuse
Refund Processing
- Approved refunds are processed within 7 business days.
- Refunds are issued to the original payment method.
- Bank processing may take 7–10 business days.
- Original shipping fees are non-refundable.
Exchanges
If you receive an incorrect or defective item, please contact us within 7 days with photos for a replacement.
Contact Us
Email: info@yourdomain.com
Phone: +92 3XX XXX XXXX
Address: Your Business Address
By placing an order, you agree to this Refund & Return Policy.
